Shipping Info
Delivery Information
Shipping Options
Standard Delivery
Duration: 5-7 business days
Cost: 25 AED
Free shipping on orders over 100 AED
Express Delivery
Duration: 2-3 business days
Cost: 50 AED
Available for orders placed before 2 PM
Delivery Areas
United Arab Emirates
We deliver to all emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah. Delivery times may vary based on location.
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. You will receive an email notification once your order has been shipped, including tracking information.
- Order confirmation email sent immediately
- Processing: 1-2 business days
- Shipping notification with tracking number
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package's progress on our courier partner's website.
Delivery Instructions
Please ensure someone is available to receive the delivery at the specified address during business hours. If no one is available, our courier will attempt delivery again the next business day.
For security reasons, we require a signature upon delivery. If you have specific delivery instructions, please include them in the order notes during checkout.
International Shipping
Currently, we only ship within the United Arab Emirates. We are working on expanding our delivery services to other countries. Please check back soon or contact us for more information.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at:
Email: delivery@stiga.com
Phone: +971 50 123 4567
We will investigate and work with our shipping partners to resolve the issue promptly. You may be eligible for a replacement or full refund.